New features in the loyalty program

Hello to all Mama Kana loyalists! We’re thrilled to announce that our loyalty program is getting a makeover to better meet your needs. With the introduction of the brand-new Mama Pass, you can now double the value of all your orders. This exceptional offer comes alongside a recent price drop on all our products, providing even more attractive benefits to our valued community.  CBD remains at the heart of this evolution, with a range that’s more accessible than ever and designed to meet every need.

Don’t worry—this update doesn’t affect the rewards you’ve earned so far. On the contrary, you now have the chance to win the rewards for each tier you’ve reached a second time, which means double the benefits for you!

At Mama Kana, we are committed to offering our members an exceptional loyalty experience, and this evolution of our program is further proof of our commitment to you. Stay tuned for more surprises to come, and continue to enjoy the many benefits Mama Kana has to offer. Thank you for your trust and loyalty

Discover the changes that will make your experience even more profitable:

Points system :

In this respect, nothing has changed. You earn points by spending euros (1 euro = 1 point) and completing bonus missions, such as visiting the site (1 point) or liking our Instagram page (50 points).

Rows:

Row 2, "The illegitimate child", becomes "The little cousin", while row 3 becomes "The little family darling".

Rank awards :

Ranks are unlocked according to the number of points accumulated. The rewards for ranks 4, 5 and 6 have been improved: instead of discount coupons, Mama offers a copy of the Mama Pass, a monthly one for rank 4, a quarterly one for rank 5 and an annual one for rank 6!

Here's a summary of the new benefits.

New Tier 1 "Family Friend": 200 points = €5 credit.
New Tier 2 "Little Cousin": 600 points = €10 credit.
New Tier 3 "Mama's Darling": 1,500 points = €25 discount + 5% lifetime discount.
New Tier 4 "Auntie Calcine": 3,000 points = 10% lifetime discount + free monthly Mama Pass.
New Tier 5 "Godfather Kana": 5,000 points = 20% lifetime discount + free quarterly Mama Pass + personal advisor
New Tier 6 "Grandma Kana": 10,000 points = 30% lifetime discount + free annual Mama Pass + personal advisor

These changes will make your experience with the Mama Kana loyalty program even more rewarding. Take advantage of them now!

FAQ

My tier has dropped—is that normal?

Yes, that’s completely normal! Members whose tier drops following the loyalty program update will once again have access to the rewards corresponding to their previous tier.

What are the major changes to the loyalty program?

It will take more points to move up to the next tier, but the rewards have been improved starting at Tier 4.